New Retail Solutions
Are You Ready
Driving the Future of Retail Industry
Cloone provides retail web and mobility solutions that help clients improve in convenience, services and personalization. This enables our clients to better attract as well as retain their customers. With our retail solutions, you will enjoy improved customer experiences across all digital channels.
The continuous rising trend in smartphone usage means customers now have the capability to shop with ease. You can also achieve customer satisfaction and loyalty with our retail mobile solutions that enable customers to self-serve and experience the same excellent service they would get in your physical store. Besides increased productivity, you can also reach more customers and drive brand awareness.
01
PRODUCT MANAGEMENT
Our Product Management solution simplifies and automates the entire product lifecycle, from onboarding and approval to phase-out. It supports both manual and automated SKU creation, product classification, and regulatory tagging, ensuring consistency and compliance. This module helps retailers reduce errors, accelerate time-to-market, and maintain a clean and updated product catalog across all channels.
Who: Product Managers, Merchandisers, Category Teams
Why: To streamline product onboarding, grouping, compliance, and lifecycle control.
How: Automate SKU creation, approval workflows, and phase-out handling through a centralized product system.
02
ADVANCED PRODUCT CONTENT MANAGEMENT
This solution provides a unified content hub to manage product information and assets across all touchpoints. It supports real-time updates, digital asset management (DAM), content enrichment, and channel-specific adaptations for websites, apps, and mPOS. The result is consistent, engaging product presentation that drives conversions and enhances customer trust.
Who: E-Commerce Teams, Content Managers, Digital Marketers
Why: To ensure enriched and consistent product content across platforms.
How: Use real-time DAM and content enrichment tools to adapt content by sales channel.
03
INVENTORY MANAGEMENT
Gain end-to-end visibility and control over inventory across warehouses, retail outlets, and third-party logistics providers. Track stock movements, manage branch transfers, and monitor stock in/out, GRNs, and reserved inventory in real time. With built-in dead stock optimization and drop shipper integration, retailers can minimize waste and improve fulfillment efficiency.
Who: Inventory Controllers, Warehouse Managers, Supply Chain Analysts
Why: To track and manage stock movement across all channels and locations.
How: Monitor GRN, stock in/out, reserves, and transfers in real time including 3PL and drop shipper visibility.
04
B2B SOLUTION
Streamline your B2B operations by automating the data exchange between suppliers and your internal systems. This module enables auto-upload of purchase and delivery orders, validates documents, and triggers alerts for expired DOs or short supply. The B2B dashboard gives procurement and supply chain teams a complete overview of partner performance and transaction status.
Who: Procurement Officers, Supplier Managers, Supply Chain Heads
Why: To enable seamless supplier interaction and document automation.
How: Use PO/DO auto upload, validation, ETL integration, and dashboards for short supply alerts and DO status.
05
ORDER & SUPPLY MANAGEMENT
Synchronize your supply chain operations with real-time order demands to improve fulfillment efficiency. Use dashboards to monitor delivery lead time, expired DOs, and fulfillment gaps while coordinating between internal planning and external partners. The system ensures high accuracy and responsiveness to changing demand patterns.
Who: Planners, Fulfillment Managers, SCM Analysts
Why: To align supply readiness with dynamic order demands.
How: Monitor fulfillment, DO expiry, and supply timelines through SCM dashboards and alerts.
06
WMS / DMS
Manage warehouse operations and last-mile delivery from a unified platform with mobile-enabled workflows. Supports guided receiving, picking, put-away, route optimization, proof of delivery, exception handling, and 3PL integration. Boost operational productivity while providing full traceability and customer satisfaction metrics.
Who: Warehouse Teams, Delivery Supervisors, 3PL Operators
Why: To optimize warehouse tasks and ensure on-time delivery with traceability.
How: Utilize mobile workflows for smart receiving, picking, relocation, route optimization, and proof of delivery.
07
OMNI-CHANNEL MERCHANDISING CENTRE
Centralize and automate your merchandising efforts across all sales channels—online, retail, and mobile. Synchronize product data, pricing, and inventory visibility to ensure a consistent customer experience. This solution reduces manual coordination and accelerates time to shelf for product updates and campaigns.
Who: Retail Planners, Merchandising Teams, Content Syndicators
Why: To ensure consistent product display, price, and stock data across all sales channels.
How: Syndicate merchandising data in real time to retail, marketplace, and mobile apps from a central hub.
08
PRICING & PROMOTION MANAGEMENT
Plan, execute, and monitor promotions across all channels with a flexible rules engine. Manage dynamic pricing, synchronize e-price tags and ESLs, and track competitor pricing in real time. Retailers can drive traffic and conversions while maintaining pricing accuracy and promotional compliance.
Who: Trade Marketers, Category Heads, Campaign Analysts
Why: To centrally manage pricing, competitor tracking, and promotions for all channels.
How: Set dynamic pricing rules, sync e-price tags, and launch cross-platform promotions from one system.
09
OMNI-CHANNEL ORDER MANAGEMENT
Unify your order capture process by consolidating orders from eCommerce, mPOS, TLM-S, TTS, and marketplaces. Enable real-time routing and seamless fulfillment while maintaining centralized tracking. This module reduces operational silos and improves customer satisfaction with faster, more accurate order handling.
Who: Operations Teams, E-commerce Fulfillment, Contact Center Staff
Why: To consolidate orders from multiple sales channels into one backend.
How: Capture and process orders from eCommerce, mPOS, TLM-S, and other platforms in real time.
10
CENTRAL ORDER MANAGEMENT
Orchestrate end-to-end order processing with real-time aggregation, routing, and inventory synchronization. Supports various fulfillment options such as home delivery, store pickup, and third-party couriers. The system ensures order visibility, timely notifications, and seamless coordination across fulfillment teams.
Who: IT Teams, Fulfillment Coordinators, Logistics Managers
Why: To automate order routing, inventory sync, and fulfillment logic.
How: Manage multi-fulfillment options and SON aggregation with real-time notifications and inventory status.
11
CUSTOMER MANAGEMENT
Build stronger relationships with your customers by managing their memberships, benefits, and engagement history in one place. Supports full member lifecycle management including type setup, registration, renewal, and conversion. It enables retailers to deliver personalized experiences and reward loyal customers effectively.
Who: CRM Teams, Membership Managers, Loyalty Program Admins
Why: To manage and grow member engagement and rewards.
How: Configure benefit rules, track renewals, and handle member data updates through a centralized portal.
12
BUSINESS MANAGEMENT SOLUTION (BMS)
Gain control over business structures, rules, incentives, and subsidies with BMS. Automate form submission, entitlement processing, and approval workflows while keeping track of processing status. This module helps ensure operational transparency, accountability, and compliance with subsidy policies.
Who: Finance Planners, Admin Controllers, Operations Directors
Why: To control business rules, subsidy declarations, and entitlement management.
How: Automate processing flows and monitor real-time statuses with submission alerts and dashboards.
13
CORPORATE MANAGEMENT APP
Equip your field force and back-office teams with mobile tools tailored to their daily tasks. Includes apps for training, telemarketing, diagnostics, and product return handling. These role-specific apps improve productivity and ensure that critical operations can be executed on the go.
Who: Field Teams, Trainers, Telemarketers, Repair Partners
Why: To enhance mobile productivity for various corporate tasks.
How: Use purpose-built mobile apps for e-training, diagnostics, ROP, and telemarketing support.
14
CENTRAL ACCESS CONTROL MANAGEMENT
Maintain enterprise-level control over user roles, permissions, and credentials. Supports onboarding/offboarding workflows, access audits, and centralized user maintenance. Helps organizations ensure compliance and data protection across their retail systems.
Who: IT Admins, System Security Officers, HR Ops
Why: To maintain controlled access to systems and user roles.
How: Manage user permissions, onboarding alerts, and access credentials centrally.
15
SERVICE MANAGEMENT
Simplify service request handling, warranty claims, and repair partner coordination. Register, assign, and monitor service jobs via web portals and mobile apps. Enhances customer satisfaction by improving service turnaround times and transparency.
Who: After-Sales Coordinators, Service Partners, Repair Panel Admins
Why: To streamline service orders, warranty claims, and panel repair tracking.
How: Use service portals and mobile apps to register jobs, assign partners, and track service performance.
16
SALES & INVOICING MANAGEMENT
Automate your entire sales transaction lifecycle including order creation, payment collection, invoicing, and reconciliation. Supports e-invoices, self-billing, credit notes, and dashboards for financial oversight. Reduces manual intervention, improves accuracy, and ensures compliance with fiscal regulations.
Who: Sales Admins, Finance Teams, Compliance Officers
Why: To automate the sales and invoicing flow with full traceability.
How: Handle orders, payments, CN/PV, and generate e-invoices via an integrated dashboard.
17
INFORMATION SECURITY MANAGEMENT
Safeguard your systems with robust security layers including application-level controls, internal network firewalls, and external threat detection. Ensure secure access control, encrypted transactions, and continuous monitoring. This module protects sensitive business and customer data while meeting compliance standards.
Who: IT Security Teams, Compliance Managers, CIOs
Why: To secure customer and operational data across all systems.
How: Implement multi-layered protection covering applications, networks, threats, and access auditing.
Warehouse & Delivery Management
Optimize warehouse operations with real-time stock tracking, efficient picking and relocation, and live delivery tracking. Our system supports faster fulfillment and better logistics coordination.
Product Management
Easily manage your entire product catalog with tools that support efficient product listing, flexible code configuration, and bundle creation. Stay in control of your product lifecycle with streamlined workflows from onboarding to end-of-life.
Product Information Management
Ensure your product data is consistent, enriched, and engaging across all touchpoints. From image and content management to dynamic CMS capabilities, keep your digital shelves always updated.
Inventory Management
Stay on top of your stock across all channels. Monitor display and buffer inventory, enable smart replenishment, and automate key processes like purchase orders and stock allocation to improve accuracy and efficiency.
B2B & 3PL Management
Simplify collaboration with partners and logistics providers. Automate key supply chain updates, track delivery orders, and enhance visibility throughout the fulfillment journey with integrated 3PL solutions.
Order & Supply Management
Handle supply and demand like a pro with tools designed to keep orders flowing smoothly. Gain complete visibility and control over your end-to-end order cycle.
Multi-Channel E-Commerce Automation
Seamlessly connect to major e-commerce platforms including Lazada, Shopee, TikTok, and more. Sync your products, pricing, and inventory across all channels for unified digital commerce.
Sales & Promotion Management
Launch and manage promotions across multiple channels with ease. Create engaging campaigns tailored for each platform — all managed from a central solution.
Multi-Channel Order Management
Integrate and streamline order processing from every sales touchpoint — e-commerce, marketplaces, mobile POS, and fulfillment partners — into a single system.
Central Order Processing
Automate order processing from end to end. From customer membership and payments to delivery and invoicing, our system ensures every transaction flows smoothly with minimal manual input.
Membership Management
Manage loyalty programs and reward systems effortlessly. Enhance customer engagement with integrated tools for membership and rewards tracking.
Business Management
Control and monitor business operations with solutions built for entitlement tracking, incentive management, and administrative settings — empowering smarter decisions and governance.
Corporate Management Apps
Equip your teams with essential apps tailored for modern retail. From telemarketing and diagnostics to training and returns, drive operational excellence with mobile-first solutions.
Access Control
Keep your systems secure with robust user access management, password control policies, and detailed audit logs to monitor user activity and system integrity.
Service & Repair Platform
Deliver better after-sales experiences with a centralized service order platform, streamlined registration, and dedicated repair partner access.
Information Security
Protect your data and infrastructure with a multi-layered security approach. From app-level safeguards to network monitoring, stay secure in a connected world.
